Dear Air 2000 by Terry Ravenscroft

Dear Air 2000:

A customer relations nightmare

 by Terry Ravenscroft


Dear Air 1000

Dear Air 1000


Hilarious correspondence to and from airline companies. If you are travelling soon, especially by air, this book is an absolute must read on your journey. In fact you won’t be able to put it down and may well forget to exit the plane. You will definitely have a good look at the next airline you plan to travel with to assure yourself that they meet your expectations.

1 of 1 people found the following review helpful
4.0 out of 5 stars Funny Flight of Fancy January 29, 2013
Format:Kindle Edition|Verified Purchase
If you like British-type humor, you’ll love DEAR AIR 2000 by Terry Ravenscroft. If you don’t like it, read it anyway: I’m sure you’ll find something that will make you laugh.
The book is a record of correspondence between T. Ravenscroft to airlines world wide. I was disappointed that he didn’t include El-Al, Israel’s airline. There is only one US airline involved. Mr. Ravenscroft begins the exchange by asking for information about a flight he is planning (or complaining about one that he took). Topics include the food, seating, places to see, schedules, stewardess uniforms, laws in some of the countries, and the behavior of other passengers. Most are outlandish. Much of the humor comes from the responses from the airlines, as they attempt to deal with an obvious crackpot.
Ravenscroft milks the exchanges as much as he can, pointing out when they have not answered his questions. Some companies, wisely, I think, do not respond, but, surprisingly enough, most do in a very polite, professional manner.
The book is worth the couple of hours needed to read it.
5.0 out of 5 stars HILARIOUS! January 5, 2012
Format:Kindle Edition|Verified Purchase

This book was seriously laugh-out-loud funny. I have done plenty of air travel over the past several years and could relate to many of these stories. But even if you have not traveled by air often, you will still find this book simply hilarious.

It’s a collection of letters written to various airlines, including praise, complaints, suggestions, and often written (in my opinion) to see see how far the author can go to elicit a response. But the great thing is it’s written so well that the airline receiving the letter has no choice but to try to take it seriously. It’s written so the reader is left wondering is this guy really daft or is he simply brilliant? Get this book, it’s guaranteed you will laugh!

5.0 out of 5 stars Snortably Funny!! December 4, 2006
‘Dear Air 2000’ was recommended to me as a “must read” and it is exactly that; it’s not only very humorous, it’s clever. Proposals and suggestions – odd or quirky but retaining a level of plausibility – are made to airlines by the letter-writing traveller with results that are fascinating and simply laugh-out-loud funny. The letters are written in a style of a straightforward, rather naive, married man of limited travel experience who shares his views and family secrets with a series of airline PR/Marketing departments, who mainly show that it is they that are naive – or just plain dim. Like the best of humour, this book is not just snortably funny, it’s very well written and is seriously enjoyable.
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